RESULT_CODE_HUNG error on Microsoft Edge

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue. Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Update browser

This solution requires you to check and update your browser to the latest stable version. If the error persists, try the next solution. If you are using a beta or Insider version, you need to wait for Microsoft to release a fix.

2] Reload the web page

Sometimes, the simple process of reloading the web page that you are trying to open fixes the problem. If not, try the next solution.

3] Use another browser

Depending on the browser you’re currently using, you can try accessing the page in another browser and see if the error occurs.

4] Check Internet Connection

You may encounter this error due to internet connection problems. So ensure you are properly connected to the internet. Try opening other pages or perform other tasks that require an active internet connection in order to check. If your internet is working fine, but the error persists, try the next solution.

5] Change DNS Service Provider on browser

This solution requires you to change the ISP-provided DNS address to Google’s or Cloudflare’s DNS on your browser.

6] Clear browser cache and cookies

The browser in use might have information stored that’s stopping the page from loading. Perhaps an expired cookie script or some old cache copy of the page. In this case, you can clear the browser cache and cookies and see if that helps.

7] Open the Page in Private Mode

In some cases, if a page doesn’t load in normal mode, opening the same page in Private mode usually works. If the page opens there, you should clear your cache data in order to get it fixed in normal mode as well.

8] Check browser extensions

It’s possible you’re encountering this error due to a corrupted extension in your browser that is not allowing the page to open. You can try disabling the extensions one by one, by toggling them off (then reload the page) until you identify the culprit.

9] Reset browser

If nothing worked to this point, you can try resetting your browser settings to default – Microsoft Edge | Mozilla Firefox | Google Chrome. Hope this helps!